What is the check-in and check-out policy at Shangri-La Sydney?
Check-in is from 15:00 and check-out is by 11:00.
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Shangri-La Sydney, Sydney
196US$
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Key details
About the Hotel
176 Cumberland Street,
Sydney,
Australia,
2000,
New South Wales
- Steps from The Rocks
Perfect
8.7
8.9
4.0
3.7
Loved by guests
"The view of Sydney Harbour and the Opera House, we had a corner room with 180 degree view on a high floor."
"The Horizon Club is a calm sanctuary on the 30th Floor where breakfast is served, afternoon tea and evening drinks and canapés, as well as all day tea, coffee and soft drinks."
"And having the view of the bridge as well as the opera, priceless."
Shangri-La Sydney, a 5-star hotel with a rating of 8.7/10 on Booking.com, offers
Rooms & Amenities
Shangri-La Sydney features 565
Dining Options
Leisure & Local Area
Leisure facilities at Shangri-La include an indoor swimming pool, health club with state-of-the-art equipment, and
Business & Transportation
Shangri-La Sydney offers
View all
Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Premier Sydney Harbour King Club Lounge Access
2 persons
60 m²
1 King-size bed
Shower
Coffee machine
room details
Horizon Sydney Harbour King Club Lounge Access
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Grand Premier Sydney Harbour Room
2 persons
60 m²
1 King-size bed
Shower
Heating
room details
Deluxe Harbour Bridge Twin
2 persons
50 m²
2 Single beds
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Full body massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Shangri-La Sydney captivates with its diverse dining options, featuring local flavors and stunning views. From romantic fine dining to a lively breakfast buffet, each venue invites guests to indulge in authentic culinary experiences inspired by Australia's exquisite produce.
Altitude
Modern Australian fine dining
Ambiance
Located on Level 36, Altitude offers a romantic setting with panoramic views of the city skyline and Sydney Harbour.
Key Offerings
Signature dishes include elegantly presented sashimi tuna bathed in ponzu. Guests can delight in a luxurious high tea buffet featuring duck rolls and pastries.
Reservation
Recommended
Lunch: Monday-Sunday 12:00 - 15:00; Dinner: Monday-Sunday 17:30 - 22:30
Café Mix Restaurant
International breakfast buffet
Ambiance
A bright and inviting space ideal for starting the day, Café Mix offers a welcoming atmosphere with ample seating.
Key Offerings
An elaborate hot and cold buffet featuring made-to-order eggs, an omelette station, fresh fruit, and an array of Asian dishes.
Reservation
Not required
Breakfast: Monday-Friday 06:30 - 10:30; Saturday-Sunday 06:30 - 11:00
Location
176 Cumberland Street,
Sydney,
Australia,
2000,
New South Wales
Map view
176 Cumberland Street,
Sydney,
Australia,
2000,
New South Wales
City landmarks
Opera House
Sydney Opera House
1.3
km
Park
Royal Botanic Gardens
1.3
km
Aquarium
SEA LIFE Sydney Aquarium
1.4
km
Gallery
Art Gallery of New South Wales
1.8
km
Amusement Park
Luna Park Sydney
2.0
km
Museum
Australian National Maritime Museum
1.8
km
Landmark
Darling Harbour
1.8
km
Park
Hyde Park
1.6
km
Mall
Queen Victoria Building
1.5
km
Church
St Mary's Cathedral
1.7
km
Landmark
Circular Quay
620 m
Landmark
Sydney Harbour
2.5
km
Zoo
WILD LIFE Sydney Zoo
1.3
km
Museum
Museum of Sydney
630 m
Monument
Mrs Macquarie's Chair
2.2
km
Museum
Hyde Park Barracks Museum
1.5
km
Landmark
Sydney Tower Eye Observation Deck
1.1
km
Garden
Chinese Garden of Friendship
2.3
km
Museum
Justice and Police Museum
780 m
Landmark
Darling Harbour dining
2.0
km
University
Sydney Conservatorium of Music
1.0
km
Museum
Madame Tussauds Sydney
1.4
km
Landmark
The Mint
1.4
km
Nearby
Bridge
Sydney Harbour Bridge
450 m
Mall
The Rocks
410 m
Museum
Museum of Contemporary Art Australia
470 m
Planetarium
Sydney Observatory
550 m
Sydney Harbour Bridge
Pylon Lookout at Sydney Harbour Bridge
540 m
Museum
The Rocks Discovery Museum
460 m
Bridge
Sydney Harbour Bridge Climb
450 m
Restaurants
Altitude Restaurant
80 m
176 Cumberland St Shangri-La Hotel Sydney
Blu Bar on 36
10 m
176 Cumberland St Level 36
Cafe Mix
10 m
176 Cumberland Street
The Lobby Lounge
10 m
161 Sussex St Four Points by Sheraton Sydney
The Brasserie
10 m
L 1 176 Cumberland St
Mr. Wong
530 m
3 Bridge Lane
Harts Pub
120 m
Corner Gloucester & Essex Streets
The Rocks Teppanyaki
100 m
176 Cumberland St
The Quartier Bistro & Bar
170 m
98 Gloucester St
Maybe Sammy
200 m
115 Harrington St
Explore Sydney
Explore Sydney
Sydney Harbour Bridge
6 minutes' walk
Iconic landmark known for panoramic views. It features a scenic walk and guided bridge climbs available for thrill-seekers.
The Rocks
5 minutes' walk
Historic precinct filled with cobblestone streets, boutique shops, and weekend markets showcasing local crafts and food.
Sydney Opera House
16 minutes' walk
World-famous performing arts venue offering guided tours and stunning architectural views, with occasional free events.
Museum of Contemporary Art Australia
6 minutes' walk
Showcases modern art with diverse exhibitions and offers free admission to permanent collections for art enthusiasts.
Altitude Restaurant
1 minute' walk
Contemporary dining with stunning views. Signature dishes highlight seasonal produce; reservations recommended.
Blu Bar on 36
1 minute' walk
Stylish bar offering cocktails with panoramic views of Sydney. Perfect for a night out, reservations suggested.
Cafe Mix
1 minute' walk
Casual dining setting with a diverse buffet and a la carte options to suit all tastes; vegetarian options available.
The Lobby Lounge
1 minute' walk
Elegant lounge with a relaxed atmosphere, offering afternoon tea and light meals. Ideal for casual meet-ups or relaxation.
Sydney Observatory
7 minutes' walk
Fun for families with interactive displays and night sky views. Offers public events and telescope viewings on select nights.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Dick
United Kingdom,
March
2025
5.2/10
I had a mixed experience at Shangri-La Sydney. While the views and the comfortable bed were impressive, I found the service lacking. The check-in process was painfully slow, and I was disappointed with the dining options, particularly the chaotic atmosphere at the restaurant. Overall, it was a decent stay but not the luxurious experience I anticipated.
Rooms
7.0
My room was spacious, light, and airy, with lovely bedding and great views of the Opera House. However, I did experience an issue when my room wasn't made up on my second day. This was frustrating given the hotel's reputation.
Service
5.0
The staff were friendly, but the service felt inconsistent. I had to call housekeeping to ensure I had a cleaned room, and the slow check-in process was really discouraging. It didn't meet my expectations for a five-star hotel.
Location
7.0
The location offered amazing views and was good for exploring the city, but it was on a steep hill, which made getting around a bit of a hassle. I can see how it might be challenging for those less mobile.
Dining
5.0
I found the dining options lacking in quality and efficiency. The breakfast buffet did not live up to my expectations, feeling unappealing and lacking variety. Dining at the Blu bar was chaotic, and I was frustrated with the minimum spend policy and slow service. It left a lot to be desired.
Facilities
6.0
The hotel amenities were standard but not really good. The leisure facilities were clean yet basic, lacking more luxurious aspects like a sauna or steam room. I think there's potential for improvement in this area.
Kenneth
United Kingdom,
February
2025
6.0/10
I had an enjoyable stay at Shangri-La Sydney, mainly due to the excellent service and stunning views from my room. The Horizon Club staff were particularly welcoming and attentive, making my experience nice. However, the rooms could use some modernization, and I found the parking fees to be exorbitant. Overall, it was a relaxing getaway, though the hotel could improve in some areas to justify its price. 🌟🌉
Rooms
7.0
While my room boasted a fantastic view of the Sydney Harbour, I felt the decor and technology were in need of an update. The spaciousness and amenities were great, but components like the bathrooms felt a bit tired compared to other 5-star experiences.
Service
8.0
The service was great, especially in the Horizon Club where staff were friendly and attentive. They made sure I was always looked after during my stay. However, I did encounter one manager who seemed overwhelmed at busy times, affecting the overall experience slightly.
Location
9.0
The hotel's location is excellent, with easy access to Circular Quay and other attractions like the Opera House and Botanical Gardens. Although the walk back can be steep, it's worth it for the views and convenience. A cab can be a quick solution for those who prefer not to walk.
Dining
7.0
Dining at the Horizon Club was a delight with a fantastic breakfast and lovely atmosphere, though I found the prices a bit steep. The lounge offered great service, but I wish the dining experience had a bit more variety rather than being somewhat limited. Furthermore, Blu Bar didn't quite meet my expectations due to the high prices.
Facilities
7.0
The facilities were decent, with good room service and convenient services like valet parking. However, the lack of a sauna or spa availability was disappointing. Though they offered standard amenities, I expected more from a hotel of this caliber.
Danny
United Kingdom,
January
2025
6.6/10
My stay at Shangri-La Sydney offered amazing views and a comfortable atmosphere, but several issues during my visit dampened the experience. The location was perfect, close to everything I wanted to explore, yet the dining options fell short, especially considering the cost. Despite these drawbacks, the staff's efforts and the hotel's ambiance provided some redeeming qualities.
Rooms
6.0
I loved my room, which was spacious and spotless with an very nice view of the Opera House. However, I encountered issues like a temperamental toilet flush and a broken curtain pull, which went unaddressed over the course of my stay.
Service
5.0
While the staff overall were friendly and eager to help, I found that the service could have been more efficient. There were moments when I felt like my requests were viewed as a nuisance, particularly during busy times.
Location
9.0
The location was fantastic, perfect for exploring the area and enjoying the sights. I appreciated being close to so many dining options and attractions, making it easy to venture out.
Dining
5.0
Although I enjoyed some aspects of the dining experience, like the Christmas buffet, I was disappointed by the limited menu items and slow service. The pre-booked drinks package I expected was not honored, leading to quite a frustrating dining experience.
Facilities
5.0
The facilities had great potential, but issues like unavailable spa amenities and poor in-room dining options let them down. I was especially surprised that the quality did not meet my expectations, considering the hotel's reputation.
Samantha
United Kingdom,
December
2024
7.4/10
Overall, my stay at the Shangri-La Sydney was quite enjoyable, especially due to its fantastic location and impressive gym facilities. However, the service left much to be desired, with some staff being unhelpful and the dining experience somewhat chaotic. The room itself was spacious and had stunning views, but there were moments that highlighted the need for better management.
Rooms
8.0
I was thrilled with my Deluxe room that offered panoramic views of the Harbour Bridge and the Opera House. It had a spacious layout, comfy bed, and well-appointed bathroom. However, I did hear about other guests' rooms not being cleaned properly upon check-in.
Service
5.0
The front desk staff were friendly, but I encountered some issues with an aggressive manager named Tiffany, which negatively impacted my experience. The overall service seemed to lack attentiveness, as I noticed confusion with bookings and slow responses from some staff.
Location
9.0
The hotel's location is a major plus.being so close to the Harbour, the Rocks, and the Opera House made it perfect for my needs. I really appreciated being able to easily explore the area.
Dining
5.0
Breakfast in the restaurant was decent, but I found it could get very busy, and the food quality was hit or miss. I overheard others complaining about the dining experience, which felt chaotic at times.
Facilities
7.0
I loved the gym.it was impressive and well-equipped, putting many hotel gyms to shame. Yet, the slow elevators were a bit of a nuisance, which detracted from the overall experience.
Christopher
United Kingdom,
October
2024
6.4/10
I had a mixed experience during my stay at Shangri-La Sydney. The location is truly fantastic for exploring the city, boasting stunning views of both the Sydney Opera House and the Harbour Bridge. However, the service left much to be desired, with several issues regarding room management and staff responsiveness. I found it difficult to get timely assistance, and some amenities were lacking, which detracted from the overall experience.
Rooms
5.0
I stayed in a Deluxe Darling Harbor King room that was spacious and offered amazing views, but the odour in the room was quite off-putting. I also faced issues with housekeeping, as they didn't restock essentials properly.
Service
5.0
While some staff members were friendly, I felt the service was inconsistent. There was a lack of proactive support from the management when I raised concerns about my room, which didn't sit well with me.
Location
9.0
The hotel's location is ideal for exploring Sydney. It's within walking distance to Circular Quay and the Rocks, making it easy to experience the city. I loved the views from my room and found it convenient to get around, even if some areas required a bit of a climb.
Dining
5.0
I wasn't impressed with the dining options available at the hotel. The meal prices felt exorbitant, and it seemed like there were better places nearby that offered more value for money.
Facilities
6.0
The hotel had decent facilities, including a gym and pool, but the overall upkeep didn't reflect the luxury standard I expected. There were delays with room service, which added to my frustration during the stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at AUD 105 per day.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs AUD 52 per person per day.
Pets
Pets are not allowed.
Languages
Japanese
Year renovated:
2007
Number of floors:
36
Number of rooms:
563
FAQs
About Shangri-La Sydney
Where is Shangri-La Sydney located in relation to major attractions?
The hotel is a 5-minute walk from the Sydney Opera House and the Museum of Contemporary Art.
How far is Shangri-La Sydney from Sydney International Airport?
The hotel is approximately 20 minutes' drive from Sydney International Airport.
What dining options are available on-site at Shangri-La Sydney?
The hotel features two restaurants, including the award-winning Altitude Restaurant and the New York-inspired Blu Bar on 36.
What leisure facilities does Shangri-La Sydney offer?
Guests can enjoy an indoor heated swimming pool, fitness centre, sauna, and spa services.
What are the room amenities provided at Shangri-La Sydney?
Rooms include free Wi-Fi, flat-screen TVs, electric kettles, and luxurious marble bathrooms with bathrobes.
Is there parking available at Shangri-La Sydney?
On-site private parking is available for 105 AUD per day, and no reservation is needed.
What significant views can guests expect from Shangri-La Sydney?
Guests can enjoy breathtaking views of the Sydney Opera House and the Harbour Bridge.
What nearby restaurants can guests find around Shangri-La Sydney?
Nearby dining options include Cafe Sydney (0.5 km), Sake Restaurant & Bar (0.5 km), and Altitude Restaurant (0.5 km).
What business services are available at Shangri-La Sydney?
Business services include printing facilities, conference facilities, and express check-in/out services.
What policies does Shangri-La Sydney have regarding early check-in or late check-out?
Early check-in and late check-out are offered upon request and subject to availability.
What wellness services does Shangri-La Sydney's spa provide?
The spa offers body treatments, massages, facials, and wellness packages.
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